Palm Bay Primary School

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Who to Speak To

At Palm Bay we operate a completely open-door policy.  Parents are welcome to make an appointment to meet with the Headteacher or Deputy Head at any time, and can email them directly or via the school office.

Headteacher -  Miss Silk - gemmasilk@palmbay.uk 

Deputy Head Teaching and Learning – Mr Cotton – jamescotton@palmbay.uk 

Deputy Head Inclusion - Mrs Wright – katewright@palmbay.uk 

We also welcome the parents and carers of prospective pupils, who wish to come and meet us and have a tour of the school.

However, in order to make sure that the right person can help you with your query, we hope the following information is useful in knowing who to speak to regarding specific issues.

1. Anything to do with your child’s day-to-day school experience e.g. reading books, homework, behaviour or friendship concerns, lost uniform, lessons, progress and attainment

Your child’s teacher – office@palmbay.uk 

2. If your child’s class teacher is unable to answer your query, or if you have a recurrent  issue or worry, you can make an appointment to meet with the Phase Leader

EYFS & KS1 Phase Lead – Miss O'Carroll - francescaocarroll@palmbay.uk 

Upper School Lead (Yr4-6) - Miss Smith - rebeccasmith@palmbay.uk  

3. A specific issue relating to Special Educational Needs and Disabilities.

SENDCo - Miss K Wright - katewright@palmbay.uk 

SEND Assistant - Mrs Campbell - janecampbell@palmbay.uk 

4. Any safeguarding concerns relating to a pupil at Palm Bay. Any serious concern.

Designated Safeguarding Lead - Mrs Wright - katewright@palmbay.uk 

Deputy Designated Safeguarding Leads:

Miss Silk - gemmasilk@palmbay.uk 

Mr Cotton - jamescotton@palmbay.uk

Mrs Cooper - laracooper@palmbay.uk 

Mrs Bigginton - rachelbigginton@palmbay.uk 

5. Any concern that has not been resolved by the class teacher and/or Phase Leader.

Headteacher - Miss Silk - gemmasilk@palmbay.uk 

Deputy Head - Mrs Wright - katewright@palmbay.uk 

6. Serious complaints

Chair of Governors - Ms Nicola Kelly - chair@palmbay.uk 

7. To join or offer support to the PTFA

Chair of the PTFA - palmbayschool.ptfa@gmail.com 

8. To report or request absence; medication and school uniform

Office - office@palmbay.uk 

9. To enquire about admissions – to join the waiting list

Office Manager - office@palmbay.uk 

10. School lunch money

Office Team - office@palmbay.uk